Feedback/Complaint Form

Have a concern or some feedback that you would like to share with us? Please complete the form below. Your submission will remain anonymous. If you would like a return phone call or email from one of our staff, please submit your concern with current contact information and we would be happy to reach out to you.

Do you wish for a member of our staff to contact you to discuss the matter?

Hours of Direct Service

Brantford

  • Tuesday 4:30 pm – 6:30 pm
  • Thursday 10:00 am – 12:00 pm
  • Friday 4:30 pm – 6:30 pm
  • Saturday 9:00 am – 5:00 pm
  • Sunday 11:00 am – 6:00 pm

Simcoe

  • Thursday 1:00 pm – 6:00 pm
  • Friday 4:00 pm – 6:00 pm
  • Saturday 9:00 am – 3:00 pm
  • Sunday 9:00 am – 4:30 pm

Hagersville

  • Sunday (biweekly) 10 a.m. – 2:30 p.m.

Administrative Hours

Brantford

  • Monday – CLOSED
  • Tuesday to Friday 9 – 3 p.m

Simcoe

  • Monday & Tuesday – CLOSED
  • Wednesday to Friday 9 – 3 p.m

Have a comment or concern that you wish to share anonymously?