The Brantford and District Supervised Access Centre offers safe, neutral, child-focused services including supervised visits, exchanges, and support for families. The Centre provides an environment that is:

  • Non-stigmatizing and accessible
  • Where families feel welcome regardless of their religious, ethnic or socio-economic background, gender, race, ability, sexual orientation or reason for referral;
  • Providing a safe drop-off/pick-up point where children may be transferred between a residential party or other approved person, and the non-residential party for visits or exchanges;
  • Helping ease the tensions of access arrangements for children and for both the residential and non-residential parties, eliminating direct contact, reducing opportunities for children to be subjected to conflict at the time of access;
  • Ensuring the safety of all persons involved in the program, including staff and volunteers;
  • Facilitating families to carry out their access requirements as stipulated by court orders or by written agreement of the parties subject to the availability of the access centre;
  • Directly supervising and monitoring all interactions between participants and children and intervening when the safety, health or welfare of the child or other participants is at risk;
  • Being an impartial observer and not an agent of either party, to assure that visitation is facilitated without risk to the health, safety or welfare of any child or any adult participant;
  • Ensuring that both parties are following the Centre’s policies and procedure guidelines, which are provided to clients during the intake process;
  • Providing, on request, factual documentation on the interaction between participants and children during access visits or exchanges to legal counsel and/or the parties;
  • Creating and maintaining strong liaisons with stakeholders in the community to ensure that supervised access services are meeting the needs of local communities and families using the services.


The Supervised Access Program is not a regulated or mandated service. Therefore, even when ordered by the Court, the use of a Supervised Access Centre is voluntary in nature. Each party decides and agrees to use the services of the Centre based on the Policies and Procedures, as well as the Agreement for Service and any other documentation signed.

The CLRA (Children’s Law Reform Act) subsections 34 (1) and 34 (2) provide the legislative framework for supervised access in custody and access matters.

Volunteer Today

Dalhousie Place Supervised Access Centre provides safe, neutral, child-focused services including supervised visitation, exchanges, and support for families.
Volunteers supervise parents/visitors and children during access periods and exchanges. They ensure factual documentation of observations regarding access visits and monitored exchanges.