STEP 1:

Each party must contact the main office directly to request services.

STEP 2:

Staff schedules intake interviews with each party separately to determine whether services can be offered. The following information is required at the intake appointment:

• Any relevant documentation pertaining to access (ie. Court Order, Minutes of Settlement, Mediation Agreement, terms of Access etc.)
• Documentation pertaining to bail conditions, probation orders, restaining orders etc.
• Document notifying of Children’s Aid Society involvement.
• Emergency contact numbers
• Preferred availability for access schedule

STEP 3:

A child orientation will be scheduled where the children meet the staff and participate in a tour of the Centre before the first visit or exchange.